We include our business-grade PBX system with all of our business plans. It's a cloud PBX system(aka Virtual PBX) that doesn't require any hardware or setup at your location.
The PBX System manages all aspects of your telephone features. From your greeting, to call transfer and the online control panel. It's often called a Hosted PBX or Cloud PBX because it's centralized in our Vancouver data centre.
All our VoIp services are powered by the PBX system and we invest significant resources and effort toward the security, redundancy and reliability.