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Vancouver VoIP business phone system

The friendly
business phone
provider.

Award-winning Vancouver support with reliable,
feature-rich VoIP services for Canadian businesses.

Book a demo See the features or call 604-674-3000
Yealink desk phone showing an incoming call
Incoming call00:00
MD
Maple Ridge Dental604-555-0142
Answered in 4 seconds
Yealink T87W
Web Mobile Desk Teams

Answer calls from anywhere, anytime.

Trusted for 12+ years
Lafarge Amrize Hunter Litigation Chambers California Closets Habitat for Humanity Boston Pizza Restaurant Splatsin First Nations H&R Block Big Brothers of BC Holborn Real Estate
The difference

Choose a provider that shares your values,
respects your time and actually
knows your name.

You deserve better than endless hold music, dropped calls
and support that treats you like a ticket number.

Most providers BIG TELCO

45-minute hold times to reach "support"
Three-year contracts with restrictions and penalties
Getting transferred 3 times without answers
No accountability or follow up support
Endless frustration
VS

Our approach FRIENDLY

No hold times — Real human support
Dedicated Account Manager (who knows your name)
Month to month — no contracts
No hidden fees or setup costs
We come on-site for setup & staff training
100% Canadian network & ownership
What you get

Enterprise VoIP Features,
Small Business Approach.

A fully hosted PBX and Unified Communications platform with
enterprise-grade features, backed by the personal touch of a local team.

Mobile, Web & Teams

Answer the office line from anywhere. Mobile app, web phone or MS Teams integration will keep you connected.

Learn more

Desk phones, ready to go

Modern desk phones configured for you. Set up by our team and included in your monthly plan.

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Auto Attendant & IVR

Greeting your callers. Create schedules, dial by name directories & departments with our AI voice. Managed in your online portal.

Learn more

Your own online portal

Easy to use manager portal puts you in control — call flows, voicemail, users, and reporting, all in one place. Need a hand? A dedicated account manager is a call away.

Take a tour

Reliable & always on

Uptime you can count on. Enterprise-grade redundancy, security and failover across our 100% Canadian network.

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Manager portal

If you can browse, you can run your phone system.

No complex portal, no service ticket, no waiting on hold. Log in and change what you need in a couple of clicks.

Update a user or reset a voicemail in seconds.
Update greetings and holiday hours yourself.
See call activity across your whole team.
Stuck? Your account manager is just a call away.
See it in a demo
B1 Manager Portal Vancouver, BC
24Users
1,604Calls this week
2:50Avg. call length

Designed for you, without complexity or technical requirements.

Switching is easy

From signup to setup
within two weeks

It's easier than you'd think and takes less of your time than hiking the Grouse Grind.

Book a quick demo

A quick, no-pressure conversation to understand your business, explore your communication needs, and identify ways to improve your phone system.

We’ll provide a tailored quote within 24 hours

Book a demo
In their words

Support shouldn't take all day.
Get fast answers from friendly people.

★★★★★
"I've been with B1 for five years across two businesses. The service is excellent and the response to any concern is well above average. They explain solutions in terms us non-technical people actually understand. I highly recommend them to any business looking to break away from the big telcos."
BL
Bill LewingtonBusiness owner · Google review
★★★★★
"B1 created the perfect solution for our business needs and helped us streamline our calls and services — even when working remotely."
PD
Portia DietschGoogle review
★★★★★
"I switched to B1 after poor service and dropped calls with our old provider. The customer service is outstanding — they made everything easy, the install went smooth, and I've had no dropped calls since."
AW
Alison WalkdenGoogle review

Read all 36 five-star reviews on Google →

Ready to make the switch?

Book a demo and we'll show you exactly what to expect. Quote within 24 hours.
No contracts. No pressure.

Book a demo Call 604-674-3000
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