Partner program

Earn 20% recurring.
Every single month.

You do their network. We do their phones — and pay you twenty percent of the monthly service billing for three years on every client. Paid every single month, not once.

Three reasons partners choose us
01

Local

Vancouver-based, Canadian-owned, and every call stays on Canadian infrastructure. When something breaks, the person who picks up your escalation is in your time zone — often in your city.

VancouverKamloopsCalgaryMississaugaNo US hosting
02

Flexible

No tier system, no quota and no joining fee. Your client sits on rolling 30-day terms, so you’re never the person who sold them a three-year trap.

30-day termsNo setup feeNo minimum volume
03

Reliable

Redundancy at every layer, already carrying around three million calls a year for more than 300 Canadian businesses. Phones stop being the thing that lands back on your desk.

Dual power feedsDual network feedsAlternative carriers
Since 2013Thirteen years of this, without ever building a call centre
Paid monthlyRecurring commission for 36 months for every client
No conflictWe don’t sell managed IT, cabling or break-fix
All CanadianNetwork, support and ownership — all of it here
The referral program

You make the introduction. We do the rest.

One programme, no tiers to climb. Here is exactly where your job ends and ours begins.

You handle The relationship
We handle Everything telecom
  • Spotting the opportunityYou already know which clients are unhappy
  • Making the introductionOne email, or a call with all three of us
  • The client relationshipUnchanged — they still call you first
  • Internet, LAN and QoS at the siteThe part that was always yours
  • Discovery call and site review
  • Quote and pricing
  • Phones, provisioning and shipping
  • Number porting and the cutover
  • On-site install and staff trainingMetro Vancouver
  • Day-to-day phone supportClient calls us directly
  • E911, STIR/SHAKEN and CRTC obligations
  • Invoicing and collections
You stay as involved as you want to be — sit in on the calls, come to the install, or just make the introduction and get on with your day.
What partners get

The parts that actually matter.

Not a badge tier system. These are the things partners tell us made the difference.

Recurring commission

Paid monthly for 36 months on every client. Not a one-time finder's fee that disappears after the install.

A named account manager

One person who knows your accounts, answers their phone, and doesn't rotate every quarter. Same as our customers get.

No channel conflict

We sell phone service. We don't sell managed IT, break-fix, cabling or hardware support. Your client's IT work stays yours.

Phones arrive working

Provisioned, labelled and mapped to extensions before they ship. Your tech opens a box and plugs in — no MAC address hunt.

Nothing to sign away

Your client is on a rolling 30-day agreement with no setup fee. You're never the person who sold them a three-year trap.

Canadian data residency

Four Canadian data centres and no US hosting — so when your client's compliance officer asks where the calls live, there's a straight answer.

We come on site

In Metro Vancouver we show up for the install and the training. You don't have to send a tech to explain a handset.

Registered deals

Tell us who you're working on before you introduce them. It's logged to you, and it stays logged to you.

Escalation that goes somewhere

A direct line into our Vancouver team when something's wrong. No ticket queue, no offshore tier one, no "please hold".

Who this suits

If your clients trust you with the network, they'll trust you with the phones.

Most of our partners aren't telecom people. They're already in the building for something else.

Managed service providers IT consultants & break-fix shops Network & structured cabling Security & alarm installers Audio-visual integrators Office equipment & copier dealers Web & IT agencies Commercial property managers Bookkeepers & business advisors Office movers & fit-out contractors

And who it doesn't suit

If you're shopping for a wholesale SIP rate sheet to run through your own switch, we're the wrong shop — we sell a managed service, not raw trunks.

If your model depends on selling a long contract and disappearing, that won't work here either. Our customers can leave on 30 days' notice, so the commission only keeps paying if the client stays happy. That's deliberate.

Do the arithmetic

What a book of business looks like.

Move the sliders. This uses our real published plan pricing, so it's the same number your client would see on their bill.

Your recurring commission
$432
per month, every month for three years
Total users on your book72
Monthly billing you'd be sourcing$2,160
Your commission, first year$5,184
Your commission over three years$15,552

Figures in CAD at a 20% recurring commission paid for up to 36 months, and exclude hardware, add-ons and taxes. Plans carry a five-user minimum. Real numbers depend on the deal — this is arithmetic, not a quote.

Getting started

Five steps, and only one of them is yours.

There's no certification, no annual quota and no onboarding course to sit through.

A twenty-minute call

You tell us what your clients look like, we tell you exactly what we do and don't do. No slide deck. If it isn't a fit, we'll say so on that call rather than three emails later.

Yours · 20 minutes

Sign the partner agreement

Short, plain-language, and it covers commission, deal registration and what happens if either of us walks away. There's no fee to join and no volume you have to hit.

Both · same day

Register your first client

Send us a name and a rough seat count before you make the introduction. It's logged against you from that moment, so there's no argument later about who found whom.

Yours · one email

We quote, install and port

Site review, quote, pre-configured handsets, the number port, and the on-site install and staff training. You're copied on every step and you decide how visible you want to be.

Ours · two to four weeks, mostly porting

Commission starts, and keeps going

Paid monthly once the client is live and billing. It continues for as long as they're a customer — you don't need to touch the account again for it to keep arriving.

Ours · monthly
the short version

Your client is your client.

  • We don't sell managed IT, break-fix, cabling or hardware support — so there's no version of us competing for your work.
  • Deals you register stay registered to you, whether they close this month or eighteen months from now.
  • We won't approach your clients about anything you haven't asked us to sell them.
  • If the partnership ends, commission on accounts you brought in doesn't stop the same day. That's written down, not implied.
Straight answers

The questions partners actually ask.

Do I have to provide phone support?

No. Your client calls us directly for anything phone-related — voicemail, call flow, a handset that won't register. You never have to be the middleman on our platform, and you never inherit a support queue you didn't build.

If you'd rather be the first call, tell us and we'll route it that way. Most partners don't.

What if my client is locked into a contract with someone else?

Very common, and not a dead end. Tell us the provider and roughly when the term ends and we'll build the quote around that date rather than pushing them to break it. We'd rather wait eight months and do it properly.

How is commission calculated and when does it get paid?

It's a percentage of the recurring monthly service billing on accounts registered to you, paid monthly once the account is live and paying. Hardware, one-time charges and taxes are excluded.

The exact rate is set out in the partner agreement — we'll walk you through the numbers on the first call rather than making you guess from a website.

Are you going to sell my client managed IT?

No. We're a phone company. We don't do managed IT, workstation support, cabling, cameras or Microsoft 365 administration, and we don't have a partner who does it on our behalf.

Do you work outside Metro Vancouver?

Yes — we serve businesses across Canada and our network runs out of four Canadian data centres. The honest caveat is that on-site installs and hands-on training are a Vancouver-area thing. Elsewhere we ship pre-configured phones and run the cutover remotely, which works well but is a different experience, and it's often where a local partner adds the most value.

What's the minimum? Do I need to bring a certain number of clients?

There's no minimum and no quota. Some partners send us two clients a year. That's fine — we'd rather have a small number of good introductions than a target that makes you push a bad fit.

Our own plans carry a five-user minimum, so very small offices are usually better suited to our fixed-price small business package.

Who handles E911, STIR/SHAKEN and the CRTC side?

We do. Registered addresses, caller ID authentication and regulatory obligations sit with us as the carrier. You don't inherit compliance exposure by referring a client.

Can I try it on my own office first?

We'd encourage it. Most of our strongest partners moved their own phones over before they recommended it to a client, and it's a lot easier to sell something you use daily. Ask about it on the first call.

Start here

Tell us who you are.

A few details is enough. We'll come back with whether we're a fit, what the commission looks like for your model, and a time for a short call.

  • A real person in Vancouver reads this — it isn't a lead form that vanishes into a CRM.
  • You'll hear back within one business day.
  • No sales sequence, no drip campaign, no calendar link roulette.
Prefer to just talk? 604-674-3000
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Got it — thank you.

Your inquiry is with our Vancouver team. Someone will come back to you within one business day. If it's urgent, call 604-674-3000 and ask for partnerships.

Still deciding? Start with a phone call.

It's the product, after all. Twenty minutes with someone who can answer the commission question properly.